Frequently Asked Questions
Everything you need to know about your Gibsons Games fashion experience.
What is your shipping policy for international orders?
We offer worldwide express shipping. Orders are typically processed within 1-2 business days, and international delivery times vary between 5-10 business days depending on your location and local customs processing.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements in both inches and centimeters. We recommend comparing these measurements against your favorite similar garment to ensure a perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label for an exchange or a full refund.
Are your materials sustainably sourced?
Yes, Gibsons Games is committed to ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes across our entire collection to minimize our environmental footprint.
How should I care for my Gibsons Games apparel?
To maintain the longevity of your garments, we recommend machine washing on a cold, gentle cycle and hanging to dry. Detailed care instructions are also printed on the internal label of every item.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.